Features That Revolutionize and Simplify Public Records Management

We offer a comprehensive suite of features:

Managing public records requests should be simple—that’s why we created GovQuest 2.0 for you. Built for records managers, it transforms records operations into efficient, effective, and compliant processes.
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Custom Forms

  • Fully customizable request forms tailored to each department’s workflows.
  • Accurate routing to departments for efficient management.
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Real Time Chat

  • Customizable email templates and internal real-time chat for smooth communication.
  • Efficient collaboration on tasks and requests.
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Workflow Automation

  • Automates tasks, due dates, and request processing based on set rules.
  • Automated routing with notifications for easy management.
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Department & Group Management

  • Manage departments, control visibility, and archive as needed.
  • Custom visibility settings for public access.
Doc Management

Document Management

  • Secure document sorting, sharing, and large file uploads.
  • Real-time sharing in chat for team collaboration.
  • Proactive public posting for easy access without account creation.
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Redaction & Watermarking

  • Built-in tools for securely removing sensitive information.
  • Watermarking for enhanced security and compliance.
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Online Payment Processing

  • Integrated payment portal with flexible options and transaction history.
  • Supports down payments and fee waivers.

how it works

Streamline Your Public Records Requests in 3 Easy Steps

Get a “no fail” system for organizing records, processing requests, redacting information, and logging all activity for audits.

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Schedule
a demo

Schedule Demo

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Get started
with GovQuest
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Make public records easier than you ever imagined