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Online Payment Processing

Streamlined Public Records Payment Solution

Managing records request payments shouldn’t add friction—it should build trust. That’s why PRI’s GovQuest platform offers a secure, streamlined solution for request payments, ensuring compliance, convenience, and accountability from start to finish.

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Seamless Payment Integration

GovQuest streamlines public records payments with secure Stripe integration, customizable fee structures, and automated notifications, ensuring a smooth, compliant process for both agencies and requesters.

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Resource-Protecting Down Payments

Protect agency resources with GovQuest’s down payment functionality, requiring upfront payments for resource-heavy requests via secure, automated email links, ensuring work begins only after payment clears.

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Transparent Payment-Gated Access

GovQuest locks responses and files until payment is received, automatically unlocking content upon clearance for instant, transparent access, enhancing accountability and trust.

SIMPLIFIED PAYMENT TRACKING

Why Choose GovQuest’s Payment Solution

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Secure Online Payments: GovQuest uses Stripe’s PCI Level 1 compliant gateway for fast, secure online transactions.
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Flexible Payment Logging: Track cash, check, and online payments in one platform, ensuring accuracy and accountability.

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Customizable Fee Structures: Tailor fees with flat rates or time-and-materials billing for clear, transparent costs.

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Automated Payment Controls: Automated alerts and payment-gated access ensure compliance and instant response delivery.

Payment Processing

Key Features

Public records payments shouldn’t be a hassle. GovQuest delivers a secure, flexible, and transparent solution that simplifies the process for agencies and requesters. Here’s why GovQuest stands out:

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Secure Stripe Integration

Process online payments effortlessly with Stripe’s top-tier, PCI Level 1 compliant security.

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Unified Payment Tracking

Log cash, checks, and digital payments in one place for seamless, error-free oversight.

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Tailored Fee Options

Set flat rates or time-based fees, ensuring clear, agency-specific billing structures.

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Smart Payment Alerts

Automated notifications keep requesters informed of dues, boosting efficiency.

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Payment-Locked Content

Securely gate documents until payment clears, ensuring compliance and control.

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Simple Requester Portal

Offer requesters a simple, secure payment experience with instant confirmations.

FAQs

Have questions about GovQuest’s Payment Processing Features? We have the answers.

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Here are some frequently asked questions about GovQuest’s Payment features. If you have additional questions, feel free to reach out to our support team.

How does GovQuest ensure the security of online payments?

GovQuest integrates with Stripe, a PCI Level 1 compliant gateway, using industry-standard encryption to protect all online transactions, ensuring requesters’ data and payments are secure. 

Can agencies customize fees and track non-digital payments?

Yes, GovQuest supports tailored fee structures, including flat rates or time-and-materials billing, and allows seamless logging of cash and check payments in a unified platform for complete oversight.