Department & Group Management
Configure GovQuest to Your Organization
Match your worklows and business rules within GovQuest. Fully configurable departments, groups, and routing.
Departments
Have one department or many. Departments in GovQuest can be used for:
- Agencies
- Districts
- Offices
- Any organizational entity needed
Groups
Create smaller workgroups to assign requests to.
Workflow
Route and assign requests manually or automatically to align with your existing workflows.
Configurations on-the-fly
Adaptable to any department’s needs
Time-saving automatic routing
Scalable as your organization grows
Fixed pricing includes all features. Add as many users as you need within the system.
Example Department-Level Configuration
Example Citywide Configuration
Create Internal or Multi-agency Departments
MODERN. FAST. SECURE.
Other Key Features
SaaS Deploys Fast
GovQuest can be configured and live in a matter of days- literally.
Smart Form Routing
Automatically route requests to the right department based on pre-set rules.
Conditional Logic & Dynamic Fields
Use conditional logic to show or hide fields based on user input.
Real-Time Notifications
Keep your team and requesters in the loop.
Comprehensive Reporting & Analytics
KPIs at your fingertips.
Drag-and-Drop Form Builder
No coding required—just select and arrange your fields.